South Devon College

Inspiring our community through learning for all

Contact us on: 08000 380123

Travel and Tourism

If you are looking to launch your career in the Travel and Tourism industry, then look no further than our courses at South Devon College. Torbay's strong tourism industry makes this the perfect place to study for a dynamic career that could take you all over the world.

The focus of these courses is on preparing you for employment with relevant skills, including mock interviews, as well as an understanding of the theory behind this dynamic industry. You will also develop the practical skills that employers seek, by participating in annual overseas trips to locations such as Paris or Marrakech, which can take your learning to another level. Our teaching staff have professional experience, as well as industry-recognised qualifications, and we enjoy strong links with local, national and international travel and tourism organisations.

During your studies, you could be doing something as varied as embarking on survival training with Virgin Atlantic, planning and hosting a conference with the English Riviera Tourism Company and more. Our facilities include a simulated aeroplane cabin and other resources which enables you to enhance your studies. South Devon College can open up employment opportunities that you may not have even considered.

So, if you want to become a tour rep, a travel agent, a member of cabin crew, or any other profession that could see you travel across the world, we can help take you there.


Why South Devon College?

South Devon College is an outstanding place to learn, and the perfect place for your education and development. In 2014, we were delighted to be recognised as the top Further Education and Tertiary College in England, in results published by the Skills Funding Agency for 2012-13. We were also graded as 'Outstanding' in our most recent Ofsted inspection.

We are proud to promote a culture of success within the College, with fantastic results across the entirety of our provision. With an exceptional learning environment and our inspirational teaching team, we know that together, you will enjoy the same success in your studies and achieve your goals, whatever they may be.

Personalised Learning Programmes

Every student at South Devon College has a Personalised Learning Programme; a custom plan tailored to you as an individual that ensures you gain the academic, vocational and employability skills necessary to achieve your goals and find employment upon the completion of your studies.


Klaudia Rumik: Travel and Tourism student

I studied the Cabin Crew Level 2 Diploma at South Devon College, and really enjoyed my time there. It opened up career opportunities for me that I've always dreamed of; I've worked as part of the Mixed Fleet cabin crew team for BA, and have travelled all over the world. I've been to Singapore, Sydney, Korea and Miami, and I also was in Rio in Brazil during the World Cup! It's been a fantastic experience, which I think I owe to the skills I developed and the support of the tutors during my time at the College.


Ian Paxton: Travel and Tourism lecturer

I have worked in the travel and tourism industry for over 30 years, including roles as cabin crew, ground staff, reservations supervisor and manager of a retail travel agency. I have also worked for myself as a hotel owner and as a self -employed assessor, before joining the College nearly 10 years ago. I have really enjoyed my time here at the College, developing students' confidence and watching them grow and achieve their dream jobs. I think my greatest achievement is always to welcome back the many students who have gone on to have successful and rewarding careers in

We have 4 fulltime courses in Travel and Tourism:

Customer Service for Tourism Industries - Level 1 Certificate

What will I learn?

  • The importance of appearance and behaviour in customer service
  • Understand how to deal with queries and requests
  • The customer service job role
  • Communicate effectively with customers
  • Working in travel and tourism
  • Visitor Attractions
  • Visitor Destinations
Customer Service for Tourism Industries Level 1 Certificate

Entry Requirements

  • You will be required to have achieved Maths at Level 1
  • You will be required to have achieved English at Level 2
  • You should have a genuine interest in this subject

Locations available

  • Paignton Campus

Air Cabin Crew - Level 2 Diploma

The aviation industry is one of the fastest growing and most dynamics sectors in the industry. If you are aged 17 or over, the Air Cabin Crew Level 2 Diploma, delivered at South Devon College, will give you the knowledge and skills that you require to join the travel and tourism industry, as an airline cabin or ground crew member. This highly intensive course is delivered between September and Easter so that, upon completion, you can apply for employment during the summer season. You will learn through a variety of practical activities and theory sessions, as well as undertaking a training day with British Airways at their training base. Upon completion, you can consider employment or progression to the Travel and Tourism Level 2 Extended Certificate or the Level 3 Diploma (90 Credit).

What will I learn?

  • Airline/aviation operations
  • Crew room duties
  • Airlines health, safety and security
  • Airline emergency procedures
  • Role of air cabin crew
  • Preparation for employment
  • Aviation security
  • Aviation health and safety
  • Aviation special status passengers
  • Aviation communications
Air Cabin Crew Level 2 Diploma

Entry Requirements

  • You will be required to have achieved Maths at Level 1
  • You must have a GCSE Grade C in English
  • You will need to have achieved a minimum of 4 GCSEs including English or equivalent
  • You will be required to carry out an aptitude test

Locations available

  • Paignton Campus

Travel and Tourism - Level 2 Diploma

The travel and tourism industry is a continual evolving industry, and with a vast range of career opportunities. The Level 2 Diploma in Travel and Tourism will enable you to progress your career in several directions. The course is assessed by coursework and involves both practical and theoretical lessons, as well as individual and group work. Upon successful completion, you may progress to our Air Cabin Crew Diploma, or a Level 3 qualification in Travel and Tourism.. Alternatively, you could progress onto one of our many travel and tourism, and hospitality apprenticeships. You could seek employment in the industry, travel agencies or in any customer service roles so that you can immediately put skills you develop at College into practice.

What will I learn?

  • UK travel and tourism sector
  • Customer service
  • UK destinations
  • World travel
  • Holiday planning
  • Preparation for employment
  • Cruise operations
  • Retail travel agency operations
Travel and Tourism  Level 2 Diploma

Entry Requirements

  • You will be required to have achieved Maths at Level 1
  • You will be required to have achieved English at Level 1
  • You will need to have achieved a minimum of 4 GCSEs at grade D or above

Locations available

  • Paignton Campus

Travel and Tourism - Level 3 Diploma

The travel and tourism industry is a continual evolving industry, and with a vast range of career opportunities. This course will provide you with a high level of knowledge about a wide variety of travel and tourism areas. You will learn through a variety of practical activities and theory sessions, and you will be assessed by written and practical tasks. This is an intensive course, so you will require a high degree of self-motivation, and upon successful completion, you could progress to a second year of study at South Devon College, with a view to progressing to a Foundation Degree in Tourism, Hospitality and Events Management with us, or alternatively consider employment.

What will I learn?

  • Investigating travel and tourism
  • UK destinations
  • Retail travel operations
  • Airports & Airlines
  • Customer service
  • European holiday destinations
  • Working as a holiday representative
  • Tour operations
  • Tour guiding
  • Events and conference planning
Travel and Tourism Level 3 Diploma

Entry Requirements

  • You must have a GCSE Grade C in Maths
  • You must have a GCSE Grade C in English
  • You will need to have achieved a minimum of 5 GCSEs at grade C or above, including Maths and English

Locations available

  • Paignton Campus

Apprenticeships with South Devon College

Could an Apprenticeship be the right path for you?

South Devon College is a leading provider of apprenticeships, offering nearly 40 different types of apprenticeships and we work with over 1000 apprentices and 500 employers a year. Our apprenticeship are the perfect option for you if you want to study towards a qualification and increase your employability whilst getting paid.

By working in your chosen trade or sector, you'll be developing vocational experience that employers look for and putting the skills you learn at the College into practice, giving you the ideal preparation for starting a career.

We offer a wide variety of apprenticeship frameworks, working at a range of levels across different industries and job roles, so we are confident that we can find the right course to help you achieve your goals. To find out more about South Devon College's apprenticeship programmes, click here:


My future with South Devon College

Careers: I want to be...

Our courses at South Devon College have been designed to provide you with the skills and knowledge employers seek, enabling you to find employment and take the first steps towards a successful career. Our Travel and Tourism courses will help you gain employment in the following industries:

WOW People

Do you strive to amaze people in all that you do? Do you dream of astounding people through your work or talent? Whether you want to create something fantastic, build something incredible or maybe even show people the wonders of the world, we've got the course that could lead to a career as:


Resort Representative